How our customers are using SourceHOV products and services to improve their business
Leading Auto Parts Retailer Utilizes Proof-of-Delivery & Accounts Receivable Solutions
A leading auto parts retailer was finding it difficult to keep up with the requisite co-mingling of proof-of-delivery (POD) documents while dealing with their monthly customer statements. The retailer was soon overwhelmed by the high processing volumes and realized that there would be a negative impact on cash flow despite using their in-house POD solution.
Manufacturer Goes Paperless Streamlining Operations & Improving Vendor Satisfaction
The world’s largest commercial vehicle manufacturer had heard about the benefits of paperless AP systems, but migrating seemed to be a challenge. However, in order to improve supplier satisfaction, they needed to modernize their systems now.
National Auto Finance Company Increases Productivity
A national auto finance company had previously engaged SourceHOV to print and distribute several types of communications: collection letters, repossession notices, and other letters, in addition to dealer reports which were to be printed and shipped overnight to over 4,500 locations. However, dealers now wanted to receive reports sooner and requested access to manipulate data. Postage costs were also a concern.
Daimler Trucks Goes Paperless with Vendor Web Portals
Prior to the upgrade of Daimler Trucks North America’s (DTNA) existing SAP ERP platform, invoices and payments were being processed manually. This manual system was inefficient, leading to DTNA analysts spending countless hours on making phone calls, sending emails, confirming receipts, researching missing data, and routing paper to and from vendors.
Statement Solutions Offers Membership Card Printing to National Auto Club
With two providers, one for printing and one for production of membership cards, this client was unable to make uniform changes across all of their critical communications in a timely fashion. Moreover, communicating changes to two different providers was becoming increasingly difficult and time consuming.
National Auto Finance Company Streamlines Auto Loan Process
A national auto finance company wanted to reduce the amount of time it took to make credit decisions. Existing operations relied on manual processing, taking two to three days to process each credit application before making a decision about the loan.
Largest US Financial Bank Streamlines its Letter of Credit Processing in Multiple Countries
Panic ensued when the largest US financial bank discovered that its legacy system was not compliant with IT security standards. With multiple legacy solutions and providers, the biggest challenge was convincing the client that a single vendor could manage the integration while deploying the new solution.
Client Improves Payment Processing Operations
This client sought to improve the reliability, efficiency and flexibility of its payment processing operations by consolidating multiple platforms into a single mixed document system. While processing volumes over a six-day week (Monday through Saturday) averaged 15,000 invoices per day, the new system would have to handle peak volumes of up to 50,000 payments daily, and also be capable of absorbing 100% of the processing should one of the facilities go down during a disaster.
Mortgage & Paperless Origination
One of the nation’s largest, most progressive mortgage companies was faced with the challenges that came with significant growth and increased document volume. The manual, paper-based system they were using was not only time-intensive, but also impeded customer service delivery.
Large Global Banking Organization Utilizes Financial Transaction Services
This company is one of the largest loan originators and servicers in America. It sought a business partner to deliver on three critical areas for its national Home Loan and Insurance Division.