Comment nos clients utilisent les produits et services de SourceHOV pour améliorer leurs activités
Notre relation à long terme démontre à quel point ceci fonctionne bien pour nous tous. Les efforts soutenus et le temps requis transparaît à travers votre travail. Vous et votre équipe n'abandonnez jamais et vous êtes toujours prêts à en faire plus.
Merci à vous tous d'avoir mener à bien ce projet et d'avoir su si bien répondre à nos attentes.
Je ne peux pas vous dire combien je suis heureux des progrès que nous avons faits l'an dernier, et je dois ce succès à vous et toute votre équipe.
BancTec a compris la nature sensible de nos dossiers sacramentaux et a été en mesure de nous fournir une solution clé en main qui les conservera pour toujours. En outre, nous avons accès de meilleure qualité à nos dossiers pour chacune de nos recherches.
La solution d'automatisation comptes fournisseurs de BancTec a permis à nos employés d'avoir davantage de responsabilités à valeur ajoutée et, au final, d'améliorer les soins aux patients.
LexiCode a été un partenaire de programmation très fiable pour notre département HIM . Nous avons eu une longue relation de travail avec eux, ce qui a joué un rôle déterminant dans le maintien de fonctions très efficaces de programmation au centre médical.
Un long partenariat avec Lexicode a contribué grandement à notre succès. La relation établie entre notre service HIM et Lexicode nous a aidé pour les postes vacants, les modifications réglementaires et les augmentations de volume. Le personnel de Lexicode est de confiance.
India Operations Achieves Major Accounts Payable Transformation
An American multinational food and beverage corporation, headquartered in New York, was experiencing issues from its existing accounts payable (AP) system consisting of manual invoice handling and paper-based processing. The error-prone process created lengthy processing times, traceability issues, missing documents, and duplicate invoice submissions. Additionally, the limited and costly storage of the paper documents created a problematic manual document retrieval process. It was clear that the existing system was costly and difficult to manage. It was time for a significant overhaul.
National Pathology Lab Returns to Positive Cash Flow
This national subspecialty pathology lab provider quickly adapted to the trend that early detection and higher accuracy in diagnosis were the key components of improved healthcare. The organization recognized the need for an improved, yet cost-effective solution for their coding needs that utilized AHIMA credentialed coders. With ICD-10 approaching, they recognized that they would be faced with a number of challenges.
Tackling a Multimillion Dollar Billing Backlog & HIM Staff Shortages
This medical center is recognized as a leader in women’s health and maternity services. With the coding backlog growth expanding monthly, the health system struggled to find and retain AHIMA credentialed coders in the local vicinities of its hospitals. With cash flow becoming an issue, they recognized that a number of challenges existed.
Health System Comprising 4 Hospitals & 1,140 Beds Relieves Ongoing HIM Staffing Challenges with International Coding Resources
Due to the volume and size of this regional provider, locating, and employing a sufficient number of credentialed coding resources was an ongoing challenge. In addition, while utilizing an outside firm, the health system HIM department suffered from poor performance and quality issues related to the resources provided by their current coding staffing firm.
Auto Injury Solutions
Auto Injury Solutions (AIS) had concerns over the quality, turnaround times, and security of previous vendors who processed their “Demand Packages”. The AIS administration was interested in a cost-effective solution for their reverse coding claim needs which utilized AHIMA credentialed coders as well as improving on the performance, security, and infrastructure provided by the previous vendor. In addition, AIS recognized the value of consolidating vendors to improve efficiency.
SourceHOV Services Helps Leading Healthcare Payer Process Claims
A leading healthcare payer employed an existing claims processing system that became overtaxed from handling more than 8,000 claims per day. The strain on the system adversely affected turnaround times and accuracy rates. The client spent an average of six days processing a claim, with an accuracy rate of only 95%.
Business Communication Services
A national healthcare company’s new member handbooks were bulky, hard to read and changes were difficult to manage internally. Labor-intensive production was costly and they lacked the ability to personalize information to meet the National Healthcare Reform requirements. To add to their list of issues, changes and variations in individual policies were frequent and required rapid release schedules. Content changes too required costly and time-consuming development efforts.
Large Healthcare Insurance Company Manages Complex Claims Utilizing PCH Technology
A large national health insurance company experiencing accelerated growth needed to find a better way to manage the claims they were receiving. Burdened by administrative costs and manual intervention requirements, they needed to quickly improve their processes and provider engagement.
Health Insurance Company Improves Paid Claim Accuracy
This large health insurance company was expanding its regional and national market system, when they found that they had an issue in their claims processing. They needed to ensure that all initial claim payments were remitted to all providers—the first time! At the same time, they realized that they could probably minimize administrative costs and manual intervention if they partnered with the right organization.
As one of the largest healthcare payers in the US, this client had used multiple firms for claims support. This resulted in divergent processes, multiple forms, and multiple, disjointed systems. Inconsistencies also fueled rising costs and productivity/accuracy concerns.