Complications in Medical Revenue Process Open the Door For Business Process Outsourcing

June 14, 2013
Vincent Vallejo

  From the outside, the average billing cycle for a medical appointment looks pretty simple: Go to the doctor, pay for the visit (with your own money or insurance), repeat as necessary. For healthcare providers, though, that couldn’t be further from the truth. The reality is more like this:...

Discover the Business Benefits of E-Invoicing

June 24, 2014
Christal White

Some businesses are stubborn to adopt e-invoicing. More than being cost-effective and a more streamlined process, e-invoicing represents the future of invoice processing. However, with the right technology, an experienced BPO provider can help you get over your addiction to outdated paper processes...

Transaction Process Solutions for Peak Travel Season

April 8, 2015
Michael Alfonsi

E-commerce has become so integral to booking air travel that it’s easy for passengers to forget that real people are working behind the scenes to facilitate these transactions. Even at the airport, the first human interaction a customer encounters is likely with a government employee, not an...

Outsourcing Goes Beyond the Traditional Mailroom

June 1, 2012

Information that can make customer service faster and more efficient is contained in a variety of documents companies receive by mail — warranty cards, product registration cards and new enrollment applications. But that information is only useful after the data is visible. That visibility can come...

BancTec Outlines Economic Impact of U.S. Postal Service Consolidation

September 3, 2013
Michael Alfonsi

While the U.S. Postal Service is saving money by closing and consolidating about 50 percent of its mail processing centers, these moves are costing American businesses real money by increasing the cost of capital. BancTec, as a global leader in business process outsourcing and financial transaction...

Is Your Mailroom Efficient?

October 3, 2011

Which is more efficient: Delivering mountains of mail by cart throughout your facility or one inbound mail process doing document management work for everyone? Processing high volumes of inbound mail by hand can be slow and expensive. A digital system recognizes forms, letters, invoices and other...

How to Improve Your Document Management System by Going Digital

January 3, 2013

Businesses send, receive and process millions of documents every day in a multitude of forms, shapes and sizes. From claims, invoices and payments to surveys, vouchers and general correspondence,document management systems keep a business running. Ineffective document management can be a breeding...

Outsourcing a Better Option in the Face of USPS Challenges

February 15, 2013

The US Postal Service’s just-announced service cutback is the latest in a series of cost-cutting moves impacting the inbound mail processes of businesses across the nation. USPS has plans to eliminate Saturday mail delivery. “Eliminating Saturday delivery will really only save the Postal Service...

Document Imaging and the End of Paper

August 6, 2013
Nick Loy

The days of paper as an “information storage medium” are almost over. The end is near. For instance, movie tickets no longer need to be printed. A purchase can be verified with a photo ID or confirmation number. The same is true with airline tickets. Libraries are scrambling to negotiate with book...

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