What is your Industry?
- Claims processing
- Claims adjudication
- Paper Claims Gateway
- Enrollment management
- Premium billing and collections
- Fraud and abuse management
- Referrals and authorization processing
- Membership validation and COBRA support
- Appeals and grievance processing
- Medical management
- Reimbursement analytics and medical cost containment
- HIPAA compliance
- Coordination of benefits/ RxCOB outreach
- Presentment - Outcome Services
Surety Claims
- Affirmative action claims analysis
- Bond claims analysis
- Bond payment analysis
- Construction project evaluations
- Contract terms evaluations
- Cost-to-complete estimates
- CPM schedule preparation and analysis
- Discovery research
- Dispute issue definition
- Personnel interviewing
- Project management
- Project monitoring
- Reletting services
Project/construction management
- Bid preparation and analysis
- Change order management
- Claims avoidance services
- Closing out contracts services
- Contract awarding systems and analysis
- Design team coordination and management
- Payment services (including progress payment analysis)
- Scheduling
- Staffing services
Construction claims investigation
- Affirmative actions claims preparation
- Claims analysis
- Claims defense analysis
- Claims-to-resolution negotiation and analysis
- Construction performance assessment and analysis
- Contract administration
- Contract interpretation
- Damages quantification and analysis
- Delay impact analysis
- Design performance evaluation and analysis
- Governmental regulations administration
- Merit analysis
Litigation support services
- Affirmative claims preparation
- Claims defense
- Claims to resolution negotation
- Construction performance assessments
- Contract administration preparation
- Contract interpretation
- Damages quantification
- Delay impact analysis
- Design performance evaluation
- Governmental regulations administration
- Merit of claim analysis
Scheduling/cost control/estimating
- Cost control systems implementation
- Cost estimate preparation
- Cost estimate update analysis
- Critical path scheduling
- Monitoring systems
- Quantity surveys
- Scheduling administration
- Scheduling monitoring
Auto
- Policy administration
- Agent and broker portals
- Customer service portals
Casualty
- Policy administration
- Agent and broker portals
- Customer service portals
Life
- Policy administration
- Agent and broker portals
- Customer service portals
Property
- Policy administration
- Agent and broker portals
- Customer service portals
Claims processing
- Claims processing
- Code resolution
- Error resolution
- Front-end editing
- Scalable rule-based frontend edits by Komodo engines
Finance &accounting services
- 6 million transactions per month
- Accounts Receivable - 3.5 million transactions per month
- Approvals
- Check/remittance processing/Check 21
- Invoices
- Pay stubs
- PODs
- Remittances
Human resources outsourcing
- Background and Drug Screening
- Employee onboarding
- HMS – secure single point of access to employee resources including induction and training
- HR management systems – integrated with employee benefits portal
- Screen 360 – employee verification transactions
- Affirmative Action Plan design
- Labor and employment strategy
- Employment litigation and regulatory investigation
- Research
- Statistical analysis
- Reporting
- Testimony
Presentment - outcome services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Support services
- Chat
- Voice
Workers compensation and managed care solutions
- Business process analysis and re-engineering
- Claims processing and automation
- OCR
- Database validation
- Auto adjudication
- Electronic reconciliation
- Electronic document gateway
- Fax
- Imaging
- Mailroom
- End-to-end reconciliation and reporting
- Legacy system integration
- Medical bill processing and data capture
- Transactional content management
- Web-based distribution
- Workflow processing solutions
Data Breach Response
- Notification (mail, email, media)
- Website
- Call center For more info, visit Rust Consulting website
Settlement Administration
- Pre-settlement consultation
- Data management
- Notification (mail, email, media)
- Claims processing
- Fund distribution For more info, visit Rust Consulting website
Paperless mortgage loan origination and
servicing
servicing
- Finance and accounting
- Business process management
- Record retention
- Scanning
- Loan servicing
- Mailroom
- Scanning - loan files and HAMP Mod documents
- Storage
- Trailing and collateral document processing
- Workflow
- Document
Document archiving and payment
- Online repository
- Online payment
- B2B
- B2C
- CSV output
- Dispute management
- Secure site
Transactional content management applications
- Check/remittance processing
- Logging
- Scanning
- Processing
- Same-day deposits
- Check21
- Credit card application processing
- Customized platform
- Sorting and digitization
- Direct data entry
- Key from image
- OCR/OMR
- Secure data transfer
Human resources outsourcing
- Background and Drug Screening
- Employee onboarding
- HMS – secure single point of access to employee resources including induction and training
- HR management systems – integrated with employee benefits portal
- Screen 360 – employee verification transactions
- Affirmative Action Plan design
- Labor and employment strategy
- Employment litigation and regulatory investigation
- Research
- Statistical analysis
- Reporting
- Testimony
docDNA - document lifecycle
- 50 million images per month ingested
- 100 million processed pages per month
- 150,000 boxes stored
- 2.5 billion+ images available for review
- 50,000 registered users
- 700+ customer applications integrated
- Application development
- Business rules-based indices, archives and data conversion
- Document imaging
- Image storage
- Indexing
- Media conversion
- Microfilming and conversion
- Secure online storage and retrieval
Presentment - outcome services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Support services
- Chat
- Voice
Data Breach Response
- Notification (mail, email, media)
- Website
- Call center For more info, visit Rust Consulting website
Settlement Administration
- Pre-settlement consultation
- Data management
- Notification (mail, email, media)
- Claims processing
- Fund distribution For more info, visit Rust Consulting website
Lending and credit
- Objectively evaluating the neutrality of past lending and credit decisions.
- Clearly presenting analyses to regulatory agencies and courts.
- Appropriately determining alleged economic damages by class of loan or on a loan-by-loan basis.
- Periodically monitoring credit decisions in order to detect patterns that have an adverse impact on protected demographic groups. For more info, visit ERS Group website
Construction management/claims consulting
- Bid preparation and analysis
- Change order management
- Claims avoidance services
- Closing out contracts services
- Contract awarding systems and analysis
- Design team coordination and management
- Payment services (including progress payment analysis)
- Scheduling
- Staffing services
docDNA - document lifecycle
- 50 million images per month ingested
- 100 million processed pages per month
- 150,000 boxes stored
- 2.5 billion+ images available for review
- 50,000 registered users
- 700+ customer applications integrated
- Application development
- Business rules-based indices, archives and data conversion
- Document imaging
- Image storage
- Indexing
- Media conversion
- Microfilming and conversion
- Secure online storage and retrieval
E-Content
- Application development
- Co-Sourcing
- Composition
- Content engineering
- Conversion services
- E-Learning
- Product Support
- Quality assurance
Presentment - Outcome Services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Administration & Adjudication
- Notice / claim printing and distribution
- Help line
- Website
- Claim / Petition review and evaluation
- Fund distribution
- Reporting
- Final accounting For more info, visit Rust Consulting website
Litigation Consulting
- Litigation Consulting
- Economic and Statistical Analysis
- Expert Witness Testimony
- Project Management
- Contracts Management
Labor and Employment
- Employment Class Actions
- Compensation Studies
- Hiring, Promotion, Termination Analyses
- Employment Discrimination claims
- Monitoring
- Affirmative Action Plans
- OFCCP Audits
- Wage and Hour For more info, visit ERS Group website
Analytics & Business Intelligence
- COB calculations
- Dispute resolution
- Duplicate claim reduction
- Fraud detection
- Inter-vertical business analyses
docDNA - document lifecycle
- 50 million images per month ingested
- 100 million processed pages per month
- 150,000 boxes stored
- 2.5 billion+ images available for review
- 50,000 registered users
- 700+ customer applications integrated
- Application development
- Business rules-based indices, archives and data conversion
- Document imaging
- Image storage
- Indexing
- Media conversion
- Microfilming and conversion
- Secure online storage and retrieval
E-Content
- Application development
- Co-Sourcing
- Composition
- Content engineering
- Conversion services
- E-Learning
- Product Support
- Quality assurance
Finance & accounting services
- 6 million transactions per month
- Accounts Receivable - 3.5 million transactions per month
- Approvals
- Check/remittance processing/Check 21
- Invoices
- Pay stubs
- PODs
- Remittances
Human resources outsourcing
- Background and Drug Screening
- Employee onboarding
- HMS – secure single point of access to employee resources including induction and training
- HR management systems – integrated with employee benefits portal
- Screen 360 – employee verification transactions
- Affirmative Action Plan design
- Labor and employment strategy
- Employment litigation and regulatory investigation
- Research
- Statistical analysis
- Reporting
- Testimony
Presentment - Outcome Services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Content editorial services
- Abstracting
- Composition
- Content acquisition
- Content aggregation
- Database/CD build
- Indexing
- Proofreading
- SEO services
- Web scraping
Content digitization services
- OCR
- PDF conversion
- Tagging
- XML conversion
Publishing production services
- Co-sourcing services
- Interactive media development
- Parallel publishing processes
eBook development services
- ePub
- Inkling S9ML
- Kindle
- Zinio
Content technology and workflow services
- Application maintenance,
- Conversion and aggregation script development and management
- ETHOS and EOS workflow
- SAAS models
Content customer support
- Multilanguage
- Chat
- Voice
Testing services
- Content testing
- Functionality testing
Claims processing
- 18 million claims annually
- Automated frontend edits by Komodo FCB
- Post processing
- Proactive code/error resolution
Claims adjudication
- 8million claims processed annually
- USD36 million paid/denied
- Support for:
- Managed care/indemnity
- Self-funded groups
Paper Claims Gateway
- End-to-end platform linking providers and payers
- Paper to paperless claims
Enrollment management
- ~ 2.1 million transactions processed annually
- Image and EDI
- Large/small group
- Add
- Term
- Change
- COBRA
Premium billing and collections
- Premium notice
- Letter generation
- Electronic fulfillment
- Check remittance and processing
- Critical accounts payable services
Fraud and abuse management
- Correspondence Processing
- Ongoing letter generation to provider
- Mail receipt
- Open
- Prep
- Scanning
- Publish to FASTRIEVE workflow queue for payer review.
- Notification of lapse of service and overpayment
- Pre and post process auditing
- Fraud or abuse
- Physician billing trends
- Reduction in payment
- Denial of claim
- Hospital bill audit
- Provider or member check reimbursement processing
Referrals and authorization processing
- Receipt of requests via
- Fax
- Phone
- Data validation
- Confirm membership
- Date of service
- Plan coverage
- Provider
- Data deficiency analysis
- Research
- Correspondence
- Correction
- Clearance
- Urgency-sensitive process expedition
- Workflow queues for review and approval routing
Membership validation and COBRA support
- Receipt of requests via
- Fax
- Phone
- Data validation
- Confirm membership
- Date of service
- Plan coverage
- Provider
- Data deficiency analysis
- Research
- Correspondence
- Correction
- Clearance
- Urgency-sensitive process expedition
- Workflow queues for review and approval routing
Appeals and grievance processing
- Provider correspondence handling
- Inbound
- Outbound
- Workflow queues for:
- Investigation
- Internal review
- External review
- Determination
- Check processing and account validation
- Inbound overpayments
- Outbound underpayments
Medical management
- Receipt of requests via:
- Fax
- Phone
- Rapid medical record processing
- Automated
- Workflow queues
- Content management letter generation
- Acknowledgements
- Correspondence
- Communication
Reimbursement analytics and medical cost containment
- EDI and claims re-pricing
- Membership validation
- Dependent coverage
- Outbound provider correspondence
- Predictive modeling
- Provider contract management
- Provider overpayment detection and recovery
HIPAA compliance
- PHI security breach administration
- rapidly deployed call centers
- Notification
- Print and mail fulfillment
- Required HIPAA notifications
- HIPAA 5010 and ICD-10 consulting services
Coordination of benefits/ RxCOB outreach
- COB/RxCOB/Subrogation Survey Processing
- CMS compliancy
- Data extraction
- Reporting
- Survey letter generation
- Print and mail fulfillment
- Receipt of requests
- Fax
- Call center services
- Live
- IVR
Presentment - Outcome Services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Paper Claims Gateway
- End-to-end platform linking providers and payers
- Paper to paperless claims
- Find out more
ICD-10 solutions
Social security disability MER processing
- On-site retrieval and abstraction of charts
- Remote electronic abstraction and documentation submission
- Targeted abstraction to improve quality of information submitted
- Management of full lifecycle of MER retrieval and submission
Electronic medical records consulting and conversion services
- EMR program design consulting
- Transition assistance
- Eliminating hybrid environment
- EMR adoption consulting
- Workflow and repository solutions
- Interim
- Permanent
Consulting support services – claims / reimbursements
- Under and overpayment claim review
- Retrospective
- Concurrent
- Web-based reimbursement calculation engine
Analytics & Business Intelligence
- COB calculations
- Dispute resolution
- Duplicate claim reduction
- Fraud detection
- Inter-vertical business analyses
- Member-Provider eligibility matching
Presentment - Outcome Services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
- Revenue cycle management
- Onsite & Remote medical coding services and audit
Analytics & Business Intelligence
- COB calculations
- Dispute resolution
- Duplicate claim reduction
- Fraud detection
- Inter-vertical business analyses
docDNA - document lifecycle
- 50 million images per month ingested
- 100 million processed pages per month
- 150,000 boxes stored
- 2.5 billion+ images available for review
- 50,000 registered users
- 700+ customer applications integrated
- Application development
- Business rules-based indices, archives and data conversion
- Document imaging
- Image storage
- Indexing
- Media conversion
- Microfilming and conversion
- Secure online storage and retrieval
E-Content
- Application development
- Co-Sourcing
- Composition
- Content engineering
- Conversion services
- E-Learning
- Product Support
- Quality assurance
Finance & accounting services
- 6 million transactions per month
- Accounts Receivable - 3.5 million transactions per month
- Approvals
- Check/remittance processing/Check 21
- Invoices
- Pay stubs
- PODs
- Remittances
Human resources outsourcing
- Background and Drug Screening
- Employee onboarding
- HMS – secure single point of access to employee resources including induction and training
- HR management systems – integrated with employee benefits portal
- Screen 360 – employee verification transactions
- Affirmative Action Plan design
- Labor and employment strategy
- Employment litigation and regulatory investigation
- Research
- Statistical analysis
- Reporting
- Testimony
Presentment - Outcome Services
- 6 million customer contacts annually
- 8 million documents processed per month
- Alert services
- SMS
- Voice
- Customized member welcome packet: Certificate of coverage
- Electronic transaction price management
- EOB/EOP – 1.8 million presentations annually
Data Breach Response
- Notification (mail, email, media)
- Website
- Call center For more info, visit Rust Consulting website
Settlement Administration
- Pre-settlement consultation
- Data management
- Notification (mail, email, media)
- Claims processing
- Fund distribution For more info, visit Rust Consulting website
Class Action Settlement /Mass
Tort Administration
Tort Administration
- Pre-settlement consultation
- Notice program design (Kinsella Media)
- Data management
- Notification (mail, email, media)
- Claims processing
- Fund distribution For more info, visit Rust Consulting website
Intellectual property
- Reasonable royalty analysis
- Calculation of lost profits
- Calculation of price erosion damages
- Competitive issues and market definition
- Commercial success
- Convoyed sales
- Royalty audits
- Standard setting For more info, visit ERS Group website
Antitrust
- Merger analysis
- Market definition
- Market power
- Damages and lost profits
- Price simulations
- Competitive impact
- Monopolization
- Price fixing
- Tying or bundling
- Predation
- Collusion
- Dumping
- Standard setting For more info, visit ERS Group website
Expert Witness Services
- Develop statistical strategies
- Perform appropriate statistical tests
- Prepare reports
- Formulate questions for opposing experts
- Illustrate findings with graphs and tables
- Testify at deposition, hearing, or trial
- Calculate damages For more info, visit ERS Group website
Labor and Employment
- Employment Class Actions
- Compensation Studies
- Hiring, Promotion, Termination Analyses
- Employment Discrimination claims
- Monitoring
- Affirmative Action Plans
- OFCCP Audits
- Wage and Hour For more info, visit ERS Group website
Lending and Credit
- Discrimination
- HMDA Data
- Regulatory Compliance
- Fair Lending
- Geographic Lending Patterns
- Damage Calculations
- Expert Testimony
- Monitoring For more info, visit ERS Group website
Litigation Consulting
- Litigation Consulting
- Economic and Statistical Analysis
- Expert Witness Testimony
- Project Management
- Contracts Management
EPAct §179D Tax Deduction
- deduction of up to $1.80 per square foot
- specifically for lighting, HVAC and hot water systems, and building envelope
- this strategy is available for:
- new construction and existing buildings
- tenant-owned improvements
- certain rental apartment buildings
- primary designers of government-owned buildings
For more info, visit Tax Professional Services
R&D Tax Credit
- developing new products or improving existing products
- developing new materials
- building and testing prototypes and models
- developing new or improved software applications
- testing new concepts, experimentation For more info, visit Tax Professional Services
Companies may qualify for the R&D tax credit
if they have invested time, money and resources toward:
Cost Segregation Studies
- any building that has been constructed, acquired or renovated in the last 15 years may qualify
- deduction provides:
- accelerated depreciation benefits
- improved cash flow
- reduction of tax liability
For more info, visit Tax Professional Services
LIFO Consulting
- LIFO
- IPIC LIFO
- Automotive LIFO
- UNICAP 263A for auto dealers
- AMS software For more info, visit Tax Professional Services
Inventory tax strategies include:
About SourceHOV
SourceHOV is one of the largest end-to-end BPS companies, providing healthcare, finance and accounting, e-content management, document lifecycle, presentment, HR Assist and strategic consulting services across key verticals such as BFSI, Healthcare, Government, Publishing, Retail, Commercial and Industrial Manufacturing industries.
Our mission is to deliver significant & identifiable value and improve return-on investment for our clients. We accomplish this primarily by delivering end to end business solutions seamlessly linking our hosted services platforms with our client's platforms. We leverage our global presence, extensive footprint in the US, India, China, Mexico and Canada by combining our deep domain expertise enabled with best–of-breed technology. Our clients benefit immensely through our domain experts providing continuous improvements and right shore delivery.
SourceHOV Right Shore delivery centers, strategically located in India, US, Canada, China, Mexico and Philippines with over 8,500 associates among 46 delivery centers, service over 50% of the FORTUNE 100® and some of the largest companies in the industries served.
